Choosing kindness in the digital age

Have you ever seen a comment online and cringed at the meanness of it? Maybe it was harsh, completely uncalled for, or just hit harder than the writer probably realised. It’s surprising how easily conversations can turn negative when we’re hidden behind screens.

But here’s the thing – whether we’re on the receiving end or tempted to send out that unkind reply, there are ways to break the cycle. Here are some thoughts that can help reduce online meanness, both in ourselves and in how we respond to others:

1. Would you say this face-to-face? The screen gives us distance, but it shouldn’t make us forget the person on the other side. Before hitting “send,” think about how your words would feel if spoken in person.

2. Pause before reacting. Knee-jerk reactions often lead to regrettable words. Take a moment to reflect before responding. It can make a world of difference in how your message is received.

3. Remember, everyone is fighting their own battles. That rude comment? It might be a reflection of someone’s bad day or hidden struggles. Try to respond with empathy, or don’t engage at all.

4. Don’t take meanness personally. Often, online negativity says more about the person sending it than about you. Their frustration or anger isn’t yours to carry.

5. Be mindful of the “online disinhibition effect.” The anonymity of the internet makes it easier to say things we’d never say in real life. Don’t fall into that trap, stay true to your values, online or off.

6. See the human behind the screen. At the end of every comment is a real person. Keeping this in mind can shift how we interact and build a more empathetic online community.

The internet is full of opportunities to engage with diverse perspectives. While disagreements are inevitable, it’s possible to debate ideas without turning into a keyboard warrior. By choosing kindness and empathy, we can create spaces where thoughtful discussions thrive, even when opinions differ.